Support

Frequently Asked Questions

Everything you need to know about hiring and lending on Ourfit.

Ourfit is a peer-to-peer outfit-hire platform that connects people who want to lend their pre-loved clothing and accessories with those looking to rent them. Users must be at least 18 years old, agree to our Terms & Conditions, and reside in Australia (international expansion will come later).
All garments on Ourfit are pre-loved and have been previously worn. They may show minor signs of wear such as small marks, loose threads or slight fading. We require lenders to photograph and describe any imperfections honestly, but renters should expect typical pre-loved wear.
Links to our Terms & Conditions and Privacy Policy are displayed during sign-up and in the footer of every page. You must accept these policies to use Ourfit.
Ourfit is available to individuals aged 18 or over who live in Australia. Lenders must have a valid Australian bank account to receive payouts.

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